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Mkhimer69/README.md

Hi, I'm Fathy Mkhimer 👋

Lead Real-Time Analyst · Building automation, analytics & decision-support solutions that improve operational efficiency.

🚀 Featured Projects

Project What it does
🚀 Region-Lockup Regional eligibility decision-support used daily by 250+ users — thousands of executions every week
🏠 My-Team Home Assistant integration (HACS): football fixtures, match-day sensors & badge dashboards for any team
🧰 WFM Assistant Web toolkit for WFM & RTA teams — AHOD management, HC planning, daily ops in one place
📊 AWS Magic Monitor Real-time Amazon Connect workforce monitoring dashboard
⚡ RapidResponse Snippet manager for support pros — create, search & reuse responses instantly

🛠 What I work with

  • Automation: Python · Google Apps Script · Tampermonkey/userscripts · Home Assistant integrations
  • Analytics: WFM & capacity analytics · real-time ops dashboards · decision-support systems
  • Ops: Amazon Connect administration · routing & workforce optimization

Free tools, built for real operations teams. ⭐ a repo if it helps you!

Pinned Loading

  1. Agent-Assistant Agent-Assistant Public

    Agent-Assistant

  2. AWS-Magic-Monitor AWS-Magic-Monitor Public

    Real-time Amazon Connect workforce monitoring dashboard (JavaScript + Tampermonkey).

  3. AWS-Toolkit AWS-Toolkit Public

    Custom Amazon Connect admin toolkit — bulk user management, routing profile automation, workflow optimization.

  4. Region-Lockup Region-Lockup Public

    Regional market eligibility decision-support for compliance workflows. Public build — sensitive data stripped.

  5. RapidResponse RapidResponse Public

    Personal snippet manager for support professionals — create, organize, search & reuse responses instantly.

  6. WFM-Assistant WFM-Assistant Public

    Web toolkit for WFM & RTA teams — AHOD management, HC planning, daily ops tasks in one place.